OOTHeader

Office of Technology

  • Technology Support for Framingham Families

    Bienvenido al soporte tecnológico para familias de Framingham

    Bem-vindo ao Suporte de Tecnologia para Famílias Framingham


    MISSION

    The Office of Technology is responsible for providing a technical foundation and vision to support the advance learning environment of the 21st century student and educator. We aim to lead and collaborate across the spectrum of students, staff and district administration to meet both instructional and administrative goals of teaching and learning district-wide.

    Our focus is to provide seamless access to digital resources and to integrate technology into the curriculum of the Framingham Public School district and to assist the learning community through efficient processes and training.

    WHAT WE DO

    Helpdesk and support
    System access and security
         User Accounts
         Email Account
         X2 Accounts
    Device management
         Deployment
         Repair
    Software deployment
    Network access and security
    Purchasing/budgeting of technology
    Technical guidance in the selection of solutions

    HOW EMPLOYEES CAN GET HELP

    All EMPLOYEE technology requests should be requested through the FPS Technology Helpdesk or through our User Portal.

    The Helpdesk is open from 7:30am-3:30pm Monday through Friday
    Call: 508-782-6901 or x26901 (internal)
    Email: help@framingham.k12.ma.us
    Create your own ticket through the User Portal:
    https://k1000.fpsnet.org/ 
    User Portal Instructions

    Canvas Support
    Call: 844-698-7476

    Password Management
    Use this link to reset your email/network password.  In order to successfully change your password, you must be connected to the District network (at any school or FPS building).

Contact Us

  • For all questions and requests please contact the helpdesk

    Employees:
    Email
    help@framingham.k12.ma.us
    Phone: 508-782-6901
    Office Hours: 7:30am-3:30pm 

    Non-employees please call:
    Phone: 508-782-6901
    Office Hours:
     7:30am-3:30pm 

    Director
    Ann Mariano
    Assistant Director
    David Heistand
    Executive Assistant
    Danielle Glimcher
    Phone: 508-782-6900