Communications Project Request Overview

  • The Communications Office is launching a new project request and project management process. As the capabilities of the Communications Office have expanded, the project requests have increased as well. The content shared below is targeted to FPS employees, therefore any links to Google Documents will require an FPS email to view. 
    The Communications Office supports departments and schools with a variety of creative project requests as seen here in the Comms Office Menu. The outline showcases recurring project request categories and the associated elements that may accompany a particular ask.
    The new project request process for FPS staff members is: 
    1. Email Rochelle Santos and Mariah Linnett in Communications Office with "Project Request: _______" as the subject line. Please include the project title within the subject line. In the email, please share two windows of meeting availability (45 minutes).
    2. In the first meeting, we will complete the creative brief together to document the project details. Each project will have a checklist of required elements including a table outlining ownership of important steps.
    3. Following the meeting, the creative brief will be emailed to the decision maker to review the project details.
    4. The Communications Office manages a project tracker to maintain project status updates, proposed deliverable dates, and other notes. The status of the project can be checked throughout the creative process. Lastly, completed projects will also be added to a second tab in the tracker to assist in a year-end audit of support.
    This is a first pass at a solution with the tools we currently have access to. We will be exploring other tools or platforms to help streamline this process as necessary. This may be a little more work upfront, but will be helpful and valuable to better manage time and scope of projects. We appreciate cooperation with this new process. Feedback is welcome along the way and it is our hope this added tracking and opportunity for project visibility will improve internal partnership and deliverability.