Technology Support for Framingham Families

Bienvenido al soporte tecnológico para familias de Framingham
Bem-vindo ao Suporte de Tecnologia para Famílias Framingham

MISSION

The Office of Technology is responsible for providing a technical foundation and vision to support the advance learning environment of the 21st century student and educator. We aim to lead and collaborate across the spectrum of students, staff and district administration to meet both instructional and administrative goals of teaching and learning district-wide.

Our focus is to provide seamless access to digital resources and to integrate technology into the curriculum of the Framingham Public School district and to assist the learning community through efficient processes and training.

WHAT WE DO

Helpdesk and support
System access and security
     User Accounts
     Email Account
     X2 Accounts
Device management
     Deployment
     Repair
Software deployment
Network access and security
Purchasing/budgeting of technology
Technical guidance in the selection of solutions

HOW EMPLOYEES CAN GET HELP

All EMPLOYEE technology requests should be requested through the FPS Technology Helpdesk or through our User Portal.

The Helpdesk is open from 7:30am-3:30pm Monday through Friday
Call: 508-782-6901 or x26901 (internal)
Email: help@framingham.k12.ma.us
Create your own ticket through the User Portal:
https://k1000.fpsnet.org/ 
User Portal Instructions

Canvas Support
Call: 844-698-7476

Password Management
Use this link to reset your email/network password.  In order to successfully change your password, you must be connected to the District network (at any school or FPS building).